Former Volcanoes GM will sign latest book at McNary Golf Club

 Mitche Graf, local entrepreneur and author of the new book Customer Service Is DEAD: Delivering 6-Star Service In A 1-Star World will be signing books at McNary Golf Club from 2 to 5 p.m. on Friday, May 7.

This is the ninth book for Graf, who says it’s one of his most important. “There has been a major . . .

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